Privacy Policy:
Version 07.2026
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, and make use of personal information. The following outlines our privacy policy. This policy applies to visitors and customers worldwide, including those located in the European Economic Area (EEA), United Kingdom, Canada, and Australia, and is intended to comply with applicable data protection laws including the EU General Data Protection Regulation (GDPR), the UK GDPR, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant U.S. state privacy laws.
Who We Are
IntuFX is a brand name and website owned and operated by ProCoach LLC (“IntuFX,” “we,” “us,” or “our”). For any privacy-related inquiries or to exercise your data rights, you can reach us at email@intufx.com or via our contact page at http://www.intufx.com/contact. When accessing the http://www.intufx.com website, IntuFX will learn certain information about you during your visit.
What Information We Collect
We collect the following categories of personal information: (1) information you provide directly, such as your name and email address when subscribing to our newsletter, registering for a webinar, or purchasing a course; (2) payment information processed through our third-party payment processors (we do not store full credit card details ourselves); (3) technical information collected automatically, such as IP address, browser type, and device information; and (4) communications you send us, such as emails or support requests.
Legal Basis for Processing (EEA/UK Visitors)
Where GDPR or UK GDPR applies, we process your personal information based on: your consent (e.g., newsletter sign-up), the performance of a contract (e.g., delivering a course you purchased), and our legitimate interests (e.g.,improving our website and preventing fraud), or compliance with a legal obligation. Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through server logs may include the date and time of visits, the pages viewed, and time spent at our site.
Use of Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. Our Site currently uses only ONE cookie: a strictly necessary, session-based cookie set by our website platform that supports proper display of emoji characters. This cookie does not track you or collect personal information, and does not require your consent under applicable law, including the GDPR and UK PECR. We do not currently use analytics, advertising, or tracking cookies. For details, please see our separate Cookie Policy. If this changes in the future, we will update both this Privacy Policy and our Cookie Policy, and implement a consent mechanism where required by law.
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site.
For further information see the email policies below.
Third-Party Service Providers
We use trusted third-party providers to help operate our business, including Mailchimp (email marketing), Zoom (webinars), and payment processors for course purchases. These providers only receive the personal information necessary to perform their services and are contractually obligated to protect it. We also operate a self-hosted student communication platform (Mattermost) on a cloud server rented from Hetzner Online GmbH, based in Germany, meaning student messages and related data are stored on infrastructure we control, within the European Union. Some of these providers may be located outside your country of residence, including in the United States; where we transfer personal data from the EEA or UK to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers. IntuFX will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold, or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection, except as described in this policy or required by law. We may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Newsletter subscriber data is retained until you unsubscribe or request deletion.
Your Privacy Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict certain processing; request a portable copy of your data; and withdraw consent at any time where processing is based on consent. EEA and UK residents can exercise these rights under the GDPR/UK GDPR. California residents have similar rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale or sharing of personal information — we do not sell your personal information. Canadian residents have similar rights under PIPEDA. To exercise any of these rights, please contact us at http://www.intufx.com/contact. If you are in the EEA or UK and believe we have not adequately addressed your concern, you also have the right to lodge a complaint with your local data protection authority.
Email Policies
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law. We will use your e-mail address solely to provide timely information about IntuFX, including newsletters, course and webinar updates, and promotional offers, in accordance with your communication preferences. We will maintain the information you send via e-mail in accordance with applicable data protection and privacy laws.
CAN-SPAM and CASL Compliance
In compliance with the CAN-SPAM Act (United States) and Canada’s Anti-Spam Legislation (CASL), all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender, including a valid mailing address. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communications from us.
Unsubscribe requests will be honored within 10 business days, as required by CASL.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
Use of External Links
http://www.intufx.com may contain links to many other websites. IntuFX cannot guarantee the accuracy of information found at any linked site, and this policy does not apply to those third-party websites; we encourage you to review their privacy policies separately. Links to or from external sites not owned or controlled by IntuFX do not constitute an endorsement by IntuFX or any of its employees of the sponsors of these sites or the products or information presented therein. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
Intellectual Property Rights
All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of IntuFX or its licensors. The use of our trademarks, content, and intellectual property is forbidden without the express written consent from IntuFX. You must not: Republish material from our website without prior written consent. Sell or rent material from our website. Reproduce, duplicate, create derivatives of, copy, or otherwise exploit material on our website for any purpose. Redistribute any content from our website, including onto another website.
Acceptable Use
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing-related purpose without our express written consent.
Restricted Access
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.
Use of Testimonials
In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following: Testimonials that appear on this site are actually received via text, audio, or video submission. They are individual experiences, reflecting real-life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. Typical results are likely to be far more modest than the results shown, and no representation is made that any customer will achieve similar results. The testimonials are not necessarily representative of all of those who will use our products and/or services. The testimonials displayed in any form on this site (text, audio, video, or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened, meaning not the whole message received by the testimonial writer is displayed when it seems too lengthy or when not the whole statement seems relevant for the general public. IntuFX is not responsible for any of the opinions or comments posted on http://www.intufx.com. IntuFX is not a forum for testimonials; however, it provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of IntuFX. IntuFX does not share the opinions, views, or commentary of any testimonials on http://www.intufx.com — the opinions are strictly the views of the testimonial source. The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate, or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.
How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email, and payments are processed through PCI-compliant third-party payment processors; IntuFX does not directly store your full payment card details. IntuFX may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. For site security purposes and to ensure that this service remains available to all users, IntuFX uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. While we take reasonable technical and organizational measures to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed at, and are not intended for use by, individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Disclaimer and Limitation of Liability
IntuFX makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the content contained on this website or any sites linked to this site. All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In no event shall IntuFX or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury, or death) arising out of the use of or inability to use the materials, even if IntuFX has been advised of the possibility of such loss or damages, except to the extent such limitation is not permitted under applicable law.
Policy Changes
We reserve the right to amend this privacy policy at any time, and will post the updated version on this page with a revised “last updated” date. For material changes affecting how we use your personal information, we will provide reasonable notice, such as by email or a prominent notice on our website, before the change takes effect, where required by law. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Contact
If you have any questions regarding this policy, or your dealings with our website, please contact us here:
http://www.intufx.com/contact
This policy was last updated on 24th July 2026. IntuFX web-portal operated locally by ProCoach LLC.